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Roles and Permissions

Who on your team can see and do what — Director, Advisor, and Staff, in one table.

Every person on your site has one of three roles. The role decides which menus they see and what they can change. This page is the single map; each guide also says who can use it.

The three roles

  • Director — runs the firm's site. Sees every menu, all content, and all settings.
  • Advisor — works their own book. Sees their own listings, deals, case studies, profile, and leads.
  • Staff — helps the office. Prepares drafts and can read the firm's leads, but does not publish.

A Director sets each person's role on the Team screen under Website Settings.

Content

MenuDirectorAdvisorStaff
Property ListingsAll listingsOwn listingsOwn drafts only
Track RecordAll dealsOwn deals—
Case StudiesAllOwnOwn drafts only
Team DirectoryAll profilesOwn profile—
BlogYes—Drafts only
Market ReportsYes——
Markets ServedYes——
ServicesYes——
Asset TypesYes——
CRE GlossaryYes——
FAQsYes——
TestimonialsYes——

Leads

ActionDirectorAdvisorStaff
See leadsFirm-wideOwn leadsFirm-wide, read-only
Export leads (CSV)Firm-wideOwn leadsFirm-wide
Run lead researchYes——

Settings

ScreenDirectorAdvisorStaff
Website Settings (brand, contact, integrations)Yes——
Website PagesYes——
ModulesYes——
Custom DomainYes——
AI ConnectorYes——
TeamFull—Existing members only
Custom ScriptsYes—Yes
Confidentiality AgreementYes——

Publishing

  • Directors publish anything.
  • Advisors publish their own listings, profile, deals, and case studies.
  • Staff never publish. Their drafts wait for a Director.

Nothing you make goes live until someone with publish rights presses Publish. Market Voice articles are the one exception — they publish on schedule. See Market Voice.

The AI Assistant Connector

Directors connect the connector. Once connected, the assistant can only do what the connecting account can do. Administrator accounts cannot connect. See The AI Assistant Connector.

Good to know

  • There is no Users screen. People are added and changed on the Team screen.
  • "Own" means work linked to your profile. A Director sees the whole firm.
  • Leads cannot be created by hand. They arrive only from your site's forms.

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